1. Must I be a member if I want to buy from you?

No, you can buy and order freely on our website.

2. Is Z-Ntrade the wholesaler?

Yes, we are the wholesaler of the items showed on our website.

3.What is ZNtrade.com?

ZNtrade.com is an online business where you can purchase the goods showed on its website. We have built the reputation of delivering the excellent quality goods at fast speed and we have established a perfect feedback from our past which shows our outstanding reputation of being honest and reliable.

4. What is the minimum order quantity?

Normally,the more you order,the lower the prices are.

Anyway, there is no minimum order quantity in our online business. Actually we would like our new customers to make a trial small order to check our goods quality and our service. After first business, we can do more business if you are satisfied with our first business. We sincerely hope to enter into long-term business relationship with you.

5. How about the quality of your productions?

We are specialized in the making of various kinds of items. We have more experience inspectors and business men who control the quality strictly to make sure our supply in good standard. At the same time, our efficient transport team can fulfill delivery requirement to every country. Our customers know that Z-N. Trading Co., Ltd. only sells excellent quality shoes and that is the biggest reason why we have so many return customers. Our worry-free service keeps customers coming back again and again.

6. Does ZNtrade.com sell to Teams & organizations in bulk prices?

We can sell most of our basketball shoes, training shoes, clothes and hats along with most other shoes, clothes and hats to teams & organizations in the shoes, garments and hats field.

Contact ZNtrade.com for bulk pricing and send us the following info:

1. The shoes, clothes and hats you want.

       2.The Quantity and size breakdown.

       3.Contact Phone Number or Email address.

7. How long will it take to receive my order?

It usually, on average, takes 4-7 business days to receive your order. Some items are shipped earlier. Please note that business days do not include holidays, such as Saturday and Sunday.

8. When and how can I check on my order status?

We will e-mail the checking tracking number of the express to you after we deliver the shoes.

You can look at the status on the express company's website after 1 days.

9. What kinds of payment method do you accept?

We accept the following payment method.

1). Western union

2). T/T or Transfer (Bank to Bank)

3). Money Gram

4). MoneyBookers

About the detailed information of payment, please feel free to contact our salesman.

10.Do you sell goods before the release date?Can I pre-order shoes before it comes out?

Yes, we will be glad if you pre-order our goods before it comes out. As a rule, you have to pay 30% for preordination and pay the 70% before you get the goods. We are not only the supplier but also the manufacture. Our factory also accepts various orders. As we referred before, we have more experience inspectors and business men who control the quality strictly to make sure our supply in good standard.

11. How do I make a return or exchange?

Please refer to our return Policy for details.

12. I don't see the size I need or the items I want on the web site. Do you have it or can you order it for me?

If you can not find the items or the size you want on our website, it means that we don't have this style of items or size in hand. But if you need them, please contact with us, we will try our best to help you.

13. Can you reserve items for me until I can pay for it?

Sure, please confirm them by e-mail. We will keep them for you for one week. However, after one week, if we haven't received the confirm of your payment, we will not waiting for you.

14. Can you ship goods to an international destination?

We supply service of drop shipping, please consider our drop shipping clause.

15.Can you ship goods to different addresses?

Yes, we can ship your order to any address you like.

16. Do you ship goods to International locations (any country other than USA and Europe )?

Yes. We currently ship to many international locations. You can find out more in our Shipping section here.

17. Can you do drop shipping?

Yes, we can do drop shipping. You just leave us the address you want us to ship. After receiving your payment, we will arrange shipping goods out to the address you informed.